Shipping policy
How long do you take to despatch an order?
Generally, your package will be shipped within 1 week after order confirmation except for Weekends and Holidays. However, we may need to wait for 2-3 days for the stock at times, thus the delivery will be delayed for additional 2-3 days from a week.
Does Crowned the Hairitage guarantee delivery time?
Because the post office and delivery carriers handle your shipment, we cannot guarantee the exact time of delivery. However, we will give you an idea of when the package will arrive. We suggest you to make orders 7 working days in advance thus you will have sufficient time for shipping.
What if my order delivery was delayed?
We definitely will deliver your order in time under normal circumstances. While, shipping delays may occur due to holidays, natural disasters, or carrier delays. Worst-case scenario stock is low. However, we will alert you to this, if this occurs, this rarely happens. Please keep in mind holidays do not count as business days and should be considered when calculating shipping times.
Where do you ship from?
Our shipping is currently located in the USA