Privacy Policy

What information do we collect?

When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.

To create your personal account at to complete transactions with you; to be able to contact you in the event of any problem with the delivery of your items; to communicate with you the latest market trend and enable you to participate in promotions if you have ever subscribed; to know your needs and preferences and recommend personalized products; to develop, enhance, market and provide products and services to meet your needs; To process exchanges or product returns; to improve our services and respond to requests or complaints.

Personal Information you choose to provide

For example, you may need to provide the following information: – Name/Email – Shipping address – Phone number In addition to providing the foregoing information, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Website use information

Similar to other commercial Web sites, our Web site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

The Content & Frequency of our communication with you

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service, and making available other products and services to our customers and prospective customers. For automatically triggered email, SMS, and App push notifications We may send you a confirmation email or an SMS verification after you register with Crowned The Hairitage as well as service-related notifications as necessary. For example Your order confirmation email; Your address change confirmation email; Your payment confirmation email; Your order delivery notice; Your package logistics method changing notification; The above list is closely related to your order. We strongly recommend that you do not unsubscribe. If you insist on deleting your account information, the above email will not be received again. The frequency of these notifications is closely related to your interaction on our website. We cannot promise a certain amount of delivery.

What are Cookies?

A cookie is a small text file that is saved to and during subsequent visits, retrieved from, your computer or mobile device. Crowned the Hairitage uses cookies to enhance and simplify your visit. We do not use cookies to disclose information to third parties. There are also third-party cookies on our Sites, which we use to collect statistics in aggregate form in analysis tools such as Google Analytics. Some of these cookies may track your behavior across multiple websites. There are two types of cookies persistent and temporary (session cookies). Persistent cookies are stored as a file on your computer or mobile device for a time period no longer than 24 months. Session cookies are stored temporarily and disappear when you close your browser. We use persistent cookies to store your shipping country and shopping bag unless you log in. We use session cookies when to check whether you are logged in or not. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies or to receive a notification each time a new cookie is sent to your computer or mobile device. However, please note that if you choose to disable cookies, you will not be able to use the shopping cart.

How do we protect your information?

We utilize encryption/security best practices to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration, or destruction. You agreed to clearly and fully understand, for the sole purpose that providing you with personalized recommended products, efficient customer service, and timely news notification, we shall have the right to your personal data or data set for processing, including but not limited to the following any one or a series of operations, such as collecting, recording, organization, construction, storage, adaptive or modify, retrieval, consultation, use, disclosure, dissemination or other use of, arrangement, combination, limit, delete, or destroyed, whether or not the operation using automated means.

What about legally compelled disclosure of information?

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

What about other websites linked to our website?

Sometimes we must use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. We will sign a strict confidentiality agreement with third-party service providers. At the same time, a strict encryption method will be used during data transmission. However, we are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained there in.

Updates to this policy

If we change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us at my number and my email

Children's Privacy

If you are under 16 years old please use only given or authorized by the holder of parental responsibility over the child. Crowned the Hairitage does not collect, use, or transfer data to third parties with any data from children under 16. We will immediately delete the data when we learn that we have collected the personal data of a child under 16.  If you find any child under 16 years old registered on our site, please contact us to delete it. Email:

Right to Opt-out

Delete my account Crowned The Hairitage is committed to providing you with continuous, high-quality products and services. But if you want to delete all your data information on our website, we respect your choice and shall fully cooperate. Please contact Crowned The Hairitage customer service and they will reply to you within 48 hours. All your information will be completely deleted from the server of Crowned The Hairitage. No more emails or messages If you no longer wish to receive the Company's promotional communications, you may opt-out by unsubscribing from these communications at any time by clicking the "unsubscribe" hyperlink contained at the bottom of each email. You can unsubscribe from SMS by e-mailing our customer service at my email

Do we disclose information to outside parties?

We may provide aggregate information about our customers, sales, Web site traffic patterns, and related Web site information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.


We have to provide your credit card number to financial services organizations such as PayPal, credit card processors, and issuers in order to process payments. We may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on our Site


We have to provide your name, shipping address, email, and phone number to partners such as DHL, UPS, FedEx, etc in order to guarantee delivery of your orders.


During your registration, you agree to receive a promotion notification from us; you might be informed of new products, promotional announcements, special offers, and services through EDM and SMS. You may unsubscribe from these communications at any time by clicking the "unsubscribe" hyperlink contained at the bottom of each email. You can also email My email and request to stop sending any promotional emails or short messages to you.